22-24 MAY 2018
MADRID - IFEMA

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Technology is changing the economy but at the same time every single industry. In this edition, DES | Digital Business World Congress is going to hightlight how technology is revolutionizing 9 industries. Every sector is different and it is very important to learn in detail the exclusive benefits that some tech can offer in our area. Learn from the experts how your business can move forward and distinguish in the Digital Era.

    Industry 4.0.

    Industry 4.0. is being disrupted by the creative destruction originated with the explosion in data, new computing capabilities, artificial intelligence, automation and robotics.

    Digital Enterprise Show 2017 will bring light to many innovative ideas to contribute to Manufacturing evolution leveraging on digital transformation. Some key themes will be:

    • How will digital disrupt industries in the short and mid term
    • Connected products and how to utilize all generated data in innovative ways
    • Complex manufacturing companies: accelerating the sales process through faster product configuration and complex supply networks
    • Service excellence, serving customers effectively
    • Real-time global alignment for the entire organization unlocking the information locked in ERPs and so on
    • Using Big Data Analytics to optimize factory operations
    • Improving quality controls, store inventories
    Automotive

    Digital innovation has strongly strucked the automotive world. Nowadays important day-to-day decisions are made in real time and ideas go from drawing board to production in months. At DES2018|Digital Business World Congress we will explore where Digitalization is driving the automotive industry, talking about driver assistance and protection, prompt diagnoses systems, assembly plants reinvention with robots, drones and so on.

    Energy & Utilities

    The Energy and Utilities industry is under pressure to reinvent itself, while increasing consumer confidence, improve operational efficiency and tap new revenue pools. Learn how do top Energy and Utilities players build a strong customer focus and how do they innovate creating a new portfolio of products.

    Cities & Public Sector

    Aging population, the rise of millennials and budget shortfalls will significantly impact the way Cities & Governments deliver services in the coming decades, but no single factor will be more important than the pure power of digital technologies.

    Public bodies need a clear digital strategy that addresses the key elements of digital transformation, that listens to citizens, that empowers employees to strengthen innovation and collaboration, that understands the importance of people to succeed and that identifies the best talent in their organizations.

    Banking & Insurance

    Banks and insurance companies need to transition into the digital world. It is a must to adapt to face the new competition coming from disruptors and to satisfy high demanding customer requests.

    It is fundamental to leverage on new technologies to reshape traditional business, invent new products and services; and to transform organization, in search of growth opportunities and cost savings.

    Late May’16, at Digital Enterprise Show you can expect interesting presentations on:

    • Customer centricity
    • Changing customer demands
    • Data intelligence: deepening customer relationships and increasing security
    • Customer analytics for a better customer experience and customized service offerings
    • Big data for risk and security analytics
    • Service innovation in insurance: pay as you drive-based insurance policies
    • Digital transformation beyond technologies
    • New insurance services
    • Omnichannel strategies
    • Disruptors lessons. FinTechs and others
    Health & Pharma

    Companies are trying to figure out where is the value for them, what to do with growing pressure from competitors and with all the opportunities generated by the myriad of available technologies that are breaching the walls of traditional businesses.

    One of the main challenges for pharma & health is how to maintain a relationship with patients over time. Health-related IoT technologies, wearables, patient-centric technologies and big data analytics are creating a range of value-added services. Medicine is no longer about pills themselves, but the health of customers (even when they are not patients), new preventive services, wellness programs, improved chronic disease management and so on.

    Telco, Media & Entertainment

    Consumer behaviour continues to change and this forces companies to assume that borders between industries are blurring. Despite being a challenge, it is crucial for Telco, Media & Entertainment to reinvent themselves, the rules have changed and it is imperative to reinvent their business model, to optimize operations and to provide new omnichannel services to satisfy consumer expectations.

    Digital is only starting, data is becoming key for personalization, to create customer experiences that really engage and this requires much more from their data-driven marketing. The connected consumer implies a dramatic change in how do they access, when and what do they want; to be able to face the challenging customer it is very important to create an experimentation culture and to break interval barriers.

    Retail & E-Commerce

    Retail & E-Commerce landscape and shopper behavior has changed significantly as the result of the digital revolution, the smartphone reign and the explosion of social media.

    There is a major change in consumer habits, but there is also an important impact in supply chain, and in whatever linked to the organization, from design to production. Omnichannel is the buzzword, customer journey is fragmenting as consumers regularly switch back and forth between digital and physical channels, and they interact digitally both in and outside of stores.