22-24 MAY 2018


Vertical Forums

Vertical Forums

Technology is changing the economy but at the same time every single industry. In this edition, Digital Enterprise Show is going to hightlight how technology is revolutionizing 12 industries.  Every sector is different and it is very important to learn in detail the exclusive benefits that some tech can offer in our area. Learn from the experts how your business can move forward and distinguish in the Digital Era.

    Industry 4.0.

    Industry 4.0. is being disrupted by the creative destruction originated with the explosion in data, new computing capabilities, artificial intelligence, automation and robotics.

    Digital Enterprise Show 2017 will bring light to many innovative ideas to contribute to Manufacturing evolution leveraging on digital transformation. Some key themes will be:

    • How will digital disrupt industries in the short and mid term
    • Connected products and how to utilize all generated data in innovative ways
    • Complex manufacturing companies: accelerating the sales process through faster product configuration and complex supply networks
    • Service excellence, serving customers effectively
    • Real-time global alignment for the entire organization unlocking the information locked in ERPs and so on
    • Using Big Data Analytics to optimize factory operations
    • Improving quality controls, store inventories
    Banking & Insurance

    Banks and insurance companies need to transition into the digital world. It is a must to adapt to face the new competition coming from disruptors and to satisfy high demanding customer requests.

    It is fundamental to leverage on new technologies to reshape traditional business, invent new products and services; and to transform organization, in search of growth opportunities and cost savings.

    Late May’16, at Digital Enterprise Show you can expect interesting presentations on:

    • Customer centricity
    • Changing customer demands
    • Data intelligence: deepening customer relationships and increasing security
    • Customer analytics for a better customer experience and customized service offerings
    • Big data for risk and security analytics
    • Service innovation in insurance: pay as you drive-based insurance policies
    • Digital transformation beyond technologies
    • New insurance services
    • Omnichannel strategies
    • Disruptors lessons. FinTechs and others
    Health & Pharma

    Companies are trying to figure out where is the value for them, what to do with growing pressure from competitors and with all the opportunities generated by the myriad of available technologies that are breaching the walls of traditional businesses.

    One of the main challenges for pharma & health is how to maintain a relationship with patients over time. Health-related IoT technologies, wearables, patient-centric technologies and big data analytics are creating a range of value-added services. Medicine is no longer about pills themselves, but the health of customers (even when they are not patients), new preventive services, wellness programs, improved chronic disease management and so on.

    Media & Entertainment

    Digital is the new normal, constant disruption from new technologies and changing consumer behaviors, competitive upstarts, advertising upheavals and declining profit margins means Media & Entertainment must design new products and new business models around them. Digital technologies have caused a revolution in the way that businesses operate, and no industry has seen a bigger impact than Media & Entertainment.

    Digital is only starting, data is becoming key for personalization, to create customer experiences that really engage and this requires much more from their data-driven marketing. The connected consumer implies a dramatic change in how do they access, when and what do they want; to be able to face the challenging customer it is very important to create an experimentation culture and to break interval barriers.


    Logistics industry has been driven by an emphasis on operational excellence, process improvements and a focus on cost minimization. In the digital era companies need to be prepared to invest in digital capabilities that will transform their business. There is plenty of noise around this sector, but the reality is that there are many disruptive technologies opening an array of new services that were almost impossible to imagine few years ago, for instance:

    • Drones for just-in-time delivery
    • The internet of things
    • Big data analytics
    • Wearables
    • Self-serve with 3D printing
    Cities & Public Sector

    Aging population, the rise of millennials and budget shortfalls will significantly impact the way Cities & Governments deliver services in the coming decades, but no single factor will be more important than the pure power of digital technologies.

    Public bodies need a clear digital strategy that addresses the key elements of digital transformation, that listens to citizens, that empowers employees to strengthen innovation and collaboration, that understands the importance of people to succeed and that identifies the best talent in their organizations.

    Tourism & Hospitality

    Digital transformation is not an option for Tourism & Hospitality. This industry was disrupted earlier than others and customers forced companies to use digital channels, while employees and organizations were adapting and asking for new ways to engage with them.

    Many companies are stuck with mobile strategy, lack of interactive digital technologies, digital marketing expertise shortage and lack of social presence. Data is the new oil in Tourism & Hospitality and it is key to connect the dots using big data analytics, among other technologies. It is also key to understand that customer centricity and personalization requires a single view of them and that all employees need to adapt to the new demands.

    Retail & FMCG

    Retail & Fast Moving Consumer Goods landscape and shopper behavior has changed significantly as the result of the digital revolution, the smartphone reign and the explosion of social media.

    There is a major change in consumer habits, but there is also an important impact in supply chain, and in whatever linked to the organization, from design to production. Omnichannel is the buzzword, customer journey is fragmenting as consumers regularly switch back and forth between digital and physical channels, and they interact digitally both in and outside of stores.