Banking & Insurance predictions

• By 2020, 60% of all banks will have invested in IoT and NFC to address rising expectations, offering customers and employees wearable authentication for in-branch teller system and ATM transactions.
• By 2022, 25% of personal and commercial lines carriers will have piloted and/or implemented use cases that combine blockchain and IoT to make frictionless insurance sales and service a reality.
• By 2024, passive robo-advisors will be the standard for the lower-wealth segments, while 40% of the higher-wealth segments and institutional investors will seek alpha from active robo-advisors 4.0.
• Looking for further efficiency gains and cost savings, 50% of all banks will have moved at least 20% of critical business functionality to as-a-service cloud platforms by 2024.

Banking & Insurance Forum access is granted for Premium VIP and Honour Pass holders. The data is provided by IDC, Global Partner Research at #DES2022. Read more here.