Digital Transformation Client, employee and even citizen experiences Innovation, transformation and user experience go hand in hand in 2017, in light of several recent studies published by consulting firms like Forrester and Accenture. The connection between these concepts is strong because, as the latter explains in “Digital Disconnect in Customer Engagement”, a large percentage of consumers still turn to the physical world … Continued 18 May, 2017
Digital Transformation Crowdsourcing ideas is key for innovation in large companies Ideas crowdsourcing is one of the most powerful practices giving companies access to innovative ideas, and one with the greatest development potential for the future. This assertion is supported by two recent studies by the Boston Consulting Group and Gartner, compiling the most effective resources to drive forward innovation in large organizations. The Boston Consulting … Continued 30 April, 2017