Chams Ejjaouani joined Zendesk in 2017 and leads the company’s marketing strategy and activity in Southern Europe to support the growth in the region. With more than 10 years industry experience, Chams is passionate about helping organisations deliver the best customer experience.

Prior to Zendesk, Chams held marketing leadership roles in several SaaS companies as Bazaarvoice and CMC Markets. He began his career in digital agencies, where he advised companies on their digital strategies.